“Working with MUV is like having your own marketing department, with comprehensive resources backed by experience and know-how.”

DOMINIC BATESON, HOME TUTOR CONNECT

“MUV designed our brilliant new website that's already attracted new business for us. Their help and on-going support have made for a really positive experience.”

RACHEL TRACEY, PPS

“Fairly quickly we commissioned MUV to undertake a thorough report on our website and include recommendations. What we got back was exceptionally detailed and helpful – displaying a very deep understanding of the digital world.”

NEIL MITCHINSON, EAF

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How we work

MUV: AN AGENCY BUILT TO MAKE YOU VISIBLE

We're a small but scalable full-service digital agency based just outside the beautiful Lake District National Park.

WHERE IS YOUR BUSINESS?

Firstly...

.00

Before we get started, we need to understand you and your business. Generally, we find our clients fall into one of the following stages...

.01

Start Up Business

Start-Ups by their nature are generally at the start of their journey. Starting with Brand Design, moving onto Web then Marketing - our full range of services are often applicable.

.02

New Business

A brand may be in place, along with a web presence. We'll assess these elements and make recommendations based on how we can best get you to where you want to be.

.03

Growing Business

Things are moving in the right direction, now's a good time to check that everything is working as it should, whether that's conversion optimisation or improvements to campaigns.

.04

Established Business

Small changes can make a big difference. We have the expertise and experience to assess your current strategy and squeeze out every last drop of effectiveness.

IT STARTS WITH THE BRAND

Brand/Identity

.01

It all starts with the brand, this is the foundation of any business.

If the brand is weak or ignored, nothing will ever fit together or work as well as it should. We will work with you to establish how your brand identity should look, feel and sound.

Once core values are established we will create all of the assets necessary to project your identity across your online presence. This allows you to ensure your messaging and presentation is always consistent and concise.

Find out more

GETTING USERS FROM A TO B

UI/Structure

.02

Structuring the user journey

Every site has its own objectives. From this, we design a structure making each customer's journey from start to finish as easy and logical as possible. This mapping stage allows us to optimise the process, whether that's on a new site that we're building from scratch or an existing site where improvements can be made.

OPTIMISING THE USER EXPERIENCE

UX/Design

.03

Creating an exciting and engaging experience

A site doesn’t need to just function well, it also needs to look great. Sometimes this is about positioning the brand and creating a feeling or emotion, sometimes it’s about encouraging scrolls and clicks.

Our design stage is about getting to the heart of how your business should look and feel online. Then we create a beautiful website built around your customers’ needs and expectations.

Find out more

Development

.04

Our developers are experienced across a range of platforms, from Magento to WordPress.

Find out more

Our team of expert developers have full Magento certification and decades of experience with WordPress.

All development work we carry out is done so following the latest Google best practice guidelines, and every project we undertake is project managed from start to finish.

Whether we’re building a site from scratch or providing ongoing development assistance for our clients, our approach is transparent and straightforward.

TRAINING & SUPPORT FROM REAL PEOPLE

Training/Support

.05

Giving you all of the tools you need to manage your site on a daily basis.

We pride ourselves on being friendly and approachable. Always on the end of the phone or email, we’re here to help.

Whether it’s a training hand-over once your new site is launched, or ongoing assistance with questions or issues, just like an in-house team, we’re always ready to jump in and make your life easier.

PUTTING YOU IN FRONT OF CUSTOMERS

Marketing

.06

A great website is nothing without the right people looking at it.

We are Google Partners and have many years experience managing campaigns across Google Ads, Paid Social and Email.

Paid traffic via Google or Social can be a great way to boost conversions as long as the correct people are targetted. We use our experience to create bespoke campaigns, built around your business.

Alongside the paid marketing services we also have over a decade of experience in SEO and ongoing content work.

Find out more

WITHOUT DATA WE HAVE NOTHING

Measure / Evaluate

.07

Without the tools to constantly measure and evaluate, improvement is impossible.

We’ll ensure that all of the necessary tracking on your website is in place so you know exactly who your customers are and how they behave.

Marketing campaigns can only be successful with constant measurement and evaluation, and we’re always looking for ways to improve and refine. This process also allows us to identify potential roadblocks for customers on your website, giving us the tools to make informed suggestions on how to make improvements that produce results.

Shall we get started?

OUR CORE TEAM OF PASSIONATE PROS

David

David is the founder of MUV, and works on business development, marketing strategy and helping clients scale,
Likes: Fast servers, spicy food & FIFA.
Dislikes: Manchester-based football teams

Adele

Marketing Director

Adele is our Google Ads Geek, immersing herself daily in keywords and bidding strategies.
Likes: Chocolate, Dogs and Musicals
Dislikes: Quiche and Mince Pies

Tom

Content Manager

Tom works with us on a permanent freelance basis and handles our content and copywriting. He has a background in proofreading and creative writing.
Likes: Metro Systems and Hair Metal
Dislikes: Hot Weather and Milky Coffee

Georgia

Social Media Manager

Georgia is our Social Media Manager who looks after our clients' social media profiles, creates organic social content and works on influencer marketing campaigns. She has a background of creative writing and publishing.
Likes: Books, Pirates and Anything Animated
Dislikes: Heights and Microwaved Tea

George

SEO

The Google whisperer. George is our resident SEO expert and spends his days growing organic search engine visibility for relevant keywords.
Likes: Good coffee, cyclists and Jurgen Klopp
Dislikes: Tomato ketchup, bad weather and traffic

Ali

Paid Ads Executive

Ali is a digital advertising enthusiast with a decade of experience across various industries and countries.
Likes: Reading, Podcasts and Travel.
Dislikes: Humidity and Dolores Umbridge

Barry

Website Project Manager

Barry is the Website Project Manager. His skills and experience range from web design and maintenance to SEO for CMS and e-commerce websites.
Likes: Plants, Cake and Running.
Dislikes: Ironing

Becky

Content Creator

Rebecca is our content creator, who enjoys getting out and about meeting with our clients and working with them to get the best results. She has a background in photography and film-making.
Likes: Car, Dogs and Airshows
Dislikes: Spicy Food

Pixel

Barketing Manager

Pixel has been part of the MUV team since she was a pup. Her daily duties include supervising her tennis ball, dozing in the corner and providing jump scares for the rest of the team with her mighty bark!
Likes: Food (any), Balls & Swimming
Dislikes: Riding in the car, The Vacuum Cleaner & Cats