• Where are you based?

      We're based in Cumbria, within the small village of Cark, opposite Holker Hall. Access from the A590 and M6 is good and the beautiful Lake District National Park is just down the road!

    • What do you do?

      We're a full-service digital agency. This means that we cover pretty much everything you can think of under the umbrella of web and digital marketing. Whether you're looking for a new website, or an agency to manage a marketing campaign, we can help.

    • How much do your services cost?

      Our rates are very simple and transparent. We charge £50 per hour (+VAT) for our services and will provide a quote based on the number of hours needed for any task or project. Our aim is to get to know you and your business before undertaking any project, so we can determine what's needed and help you decide which of our services is relevant to you. This means that our quotes are always set - the price we give you will not escalate or increase.

    • How long will it take you to build my new website?

      This depends on a few factors - the main one being how many hours are needed at each stage of the project. Once the basic structure of the website is agreed we will create a timeline showing key dates and our projected go-live date.

    • Can you help me with my existing website?

      Yes. Depending on your requirements we will assess your website and let you know what's possible. The main platforms we work with are WordPress Woocommerce and Magento - if your website is built on any of these, there's a good chance we can help!

Our Happy Clients


Our clients are everything to us, and their satisfaction in our work means the world. Read some of their words below...

From the initial consultation, all the way through to the finished website and social media page. David & Adele have been fantastic. They have taken the time to listen and understand my business and then come up with an amazing marketing strategy.

Would highly recommend to anybody.

Brian Lambert


Just had a new website built MUV which has been a really easy process from start to finish. From design to branding, every step has been professionally completed and Gareth has listened to the customer throughout, making sure I am happy with every part. Fantastic photographer introduced by them too.

Many thanks – Boutique Sheds, Cartmel looks and feels 5*!

Rachel Holcroft

Boutique Sheds, Cartmel

We have used a number of different advertising agencies over the years but none can compare with the service we received from MUV.

Everything they did was tailored to our needs and very well researched before implementation. More importantly, all campaigns were effective in creating ROI. I do not hesitate in recommending them.

David Harrison

NationWide Pharmacies

Establishing a start-up business online meant my choice of website designer and marketing support was absolutely critical. I chose MUV after rigorous research and in-depth meetings with them and 3 alternative providers.

From the outset, I was only able to make my choice based on how the 4 potential providers responded to the brief. MUV was, by far, the most lively and proactive team which demonstrated a reassuring intelligence and appreciation of the challenge; subsequently, they have proven to be exceptional service providers.

MUV is like having your own marketing department, with comprehensive resources backed by experience and know-how. They are very responsive, provide numerous marketing initiatives and their attention to detail is reassuring, especially to a start-up.

When I selected MUV it was to some degree, a ‘leap of faith’. However, it has proven to be an immensely critical and successful choice. Quite simply; they are the ‘real deal’.

Dominic Bateson

Home Tutor Connect

MUV designed our brilliant new website that’s already attracted new business for us. Their help and on-going support have made for a really positive experience. We wouldn’t hesitate to recommend their services.

Rachel Tracey

Process Pipework Services

Thank you to MUV for the design of my new website. All the feedback I have received from family and friends has been positive. The staff at MUV were friendly and very helpful and I would have no hesitation in recommending them to others.

Ali Findlay

AMF Dog Walking

We were looking for a fresh perspective on what we were doing with our company website, as well as some help and advice with social media and SEO.

I found some posts from David on the UK Business Forums and immediately felt that this was a chap who knew what he was talking about.

Fairly quickly we commissioned MUV to undertake a thorough report on our website and include recommendations. What we got back was exceptionally detailed and helpful – displaying a very deep understanding of the digital world.

Our follow up meeting with Adele and David reinforced this and we would recommend their work to anyone. We have been extremely happy with the work that they have done for us and we will definitely be looking to use them going into the future.

Keep up the good work!

Neil Mitchinson

Edinburgh Asset Finance

Hosting Terms


MUV is a trading name of Make Us Visible Limited. MUV (“we”, “us”) provides hosting and email, domain registration and server hosting services together with such other services as are agreed between it and the customer (“the Services”).

1. Conditions

By subscribing to any of the Services and opening an account with us (“the Account”) you (“the Customer”) agree to be bound by these terms and conditions. These terms and conditions apply to all MUV accounts. They set out the basis on which MUV offer our services and should be read carefully.

2. Services

2.1 MUV will use reasonable efforts to supply a continuous service. However, MUV is not liable for any loss of data resulting from delays outside of our control, missed or non-deliveries, service interruptions or by errors or omissions of the customer. MUV is not responsible for any losses suffered resulting from acts of god or force majeure including civil unrest, riots, floods, drought, fire, war and imposing legislation.

2.2 You agree that MUV is not liable to you for any special consequential damages which you may suffer as a result of loss of business, contracts, profits, savings or otherwise. MUV is unable to exercise control over material sent over the internet and excludes all liability of any kind for the publication by the Customer of inaccurate, misleading, offensive, threatening or obscene material, or material that is in breach of UK or other applicable law.

2.3 MUV’s customers are liable for all charges levied by their telephone service provider arising from the Customer’s use of the Services.

2.4 From time to time MUV or its sub-contractors need to carry out maintenance on the network, which may involve temporarily shutting parts of it down. MUV will give as much notice as possible and shall try to keep this work to the period specified in the notice. MUV accepts no liability whatsoever arising from such a suspension of the service.

2.5 The Customer agrees that it will not re-sell, sub-lease, reassign or transfer any part of the Services.

2.6 YOU acknowledge and agree that details of YOUR name, address, telephone and fax numbers together with email address(es) and assigned IP Addresses may be released to the RIPE NCC to ensure that both WE and YOU fulfil their obligations under prevailing RIPE policies and that such data may be published in whole or in part in the RIPE WHOIS database.

2.7 License costs of all third party applications and software offered with our plans are subject to change without written intimation.

3. Banned Content

3.1 Customers must use the Services provided for lawful, authorised purposes only. Transmission, storage, or presentation of any information, data or material in violation of any British law is prohibited. The list of banned content includes, but is not limited to:

  • (a) Illegal Material – This includes illegally exploited copyrighted works, commercial audio, video, or music files, and any material in violation of any regulation or material that is perceived to be misleading.
  • (b) Warez – This includes, but is not limited to, pirated software, ROMS, emulators, phreaking, hacking, password cracking, IP spoofing and encrypting of any of the above. Also includes any sites which provide “links to” or “how to” information about such material.
  • (c) HYIP – We do not allow any HYIP sites, or sites that link to or have content related to HYIP sites.
  • (d) Proxy – We do not allow any proxy set-ups or connections or any sort of activity through remote proxy connections on our Shared Hosting, Reseller Hosting, VPS Hosting and Dedicated Servers. The first offense committed by the Customer will result in suspension of their Account. Any second violation will result in immediate Account termination.
  • (e) IRC Hosts – Hosting an IRC server that is part of or connected to another IRC network or server or has a connection to an IRC network. Servers or virtual hosting accounts, found to be connecting to or part of these networks will be immediately removed from our network without notice. The server will not be reconnected to the network until such time that you agree to completely remove any and all traces of the IRC server, and agree to let us have access to your server to confirm that the content has been completely removed. Any second violation will result in immediate account termination.
  • (f) Defamatory content – Any website content that makes a false claim, expressively stated or implied to be factual, that may give an individual, business, product, group, government or nation a negative image.
  • (g) Bit Torrents – Use of software and scripts for “bit torrents” or similar is not allowed on our servers. This includes sending or receiving files using these mechanisms.

3.2 We are under no obligation to edit, review or modify the contents of your website. However, we reserve the right to remove any content without notice. For the avoidance of doubt we do not pro-actively monitor messages that you may post on our managed sites, but we reserve the right to remove such message at our sole discretion.

3.3 Any Customer found to be using the Services for any of the purposes contained in Clause 3.1 may have their Account terminated without notice.

3.4 The Customer agrees to fully and effectively indemnify MUV against all losses, costs, actions, proceedings, claims, damages, expenses, (including legal expenses) or liabilities, howsoever suffered or incurred directly by MUV in consequence of the Customers breech or non-observance of this Clause 3.

3.5 The Customer shall defend and pay all costs, damages, awards, fees (including legal expenses) and judgments awarded against MUV arising from breach or breaches of this Clause 3. MUV may in its absolute discretion defend such claims and may compromise such claims with the consent of the Customer, such consent not to be unreasonably withheld. The Customer shall provide MUV with the assistance necessary to defend such claims, at the Customer’s sole expense.

4. Domains

4.1 We register domains through a partner company. We do not place your details on the whois output of the domain due to legal reasons however if you commit any sort of illegal activity we reserve full right to provide the appropriate personnel with your details. If you wish to have your details displayed upon the whois output please contact us and we will be glad to assist you.

5. Adult Content

We allow websites with legal adult content only. We do not allow pornographic or sexually-explicit images of children or any pictures/video which are obtained illegally to host on our servers.

6. Size limitations

You agree and understand that the maximum size of a single MS SQL database will not exceed 400 MB irrespective of the web space allocated to the hosting account and that the size of each mailbox will be limited to 400 MB on all our hosting services.

7. Server / Resource / Staff Abuse

7.1 You agree and understand that any attempts to undermine or cause harm to any of our servers is strictly prohibited and that we take no responsibility for the use of our clients’ accounts.

7.2 If you abuse the resources we provide in any way, we reserve the unqualified right to immediately deactivate your Account without refund.

7.3 If you operate any site using what we deem to be excessive CPU cycles or any resources that cause strain to other sites, we reserve the right to impose new terms on you in exchange for the current terms that you enjoy (i.e. an upgrade). You are allowed to use up to 25% of total resources available on a shared server and if your account continues to use more than 25% of the resources, it will result in suspension.

7.4 Denial of Service (DOS) attacks directed at MUV, or any attempts to launch a DOS attack from our servers are strictly prohibited. All infractions and or suspected infractions will be vigorously investigated and may result in immediate termination of your Account.

7.5 MUV reserves the right to disable/delete any feature or application provided on shared hosting service without notification if that feature/application is found to be detrimental and/or is hampering the web servers’ overall health and performance.

7.6 If you are in any way disrespectful towards any member of the MUV staff we have full right to terminate your account with us without any refund.

8. Bandwidth

If your account exceeds the bandwidth limit, we will inform you. If you do not wish to purchase extra bandwidth or upgrade your Account and continue to exceed the limit, the Account shall be suspended until you demonstrate to us that you have taken measures to ensure that the limit won’t be exceeded again or upgrade your account, whichever is earlier. The Account will be reactivated in the following month.

9. Commercial Advertising- Email (SPAM)/UNSOLICITED COMMERCIAL EMAIL (UCE)

9.1 You agree and understand that spamming, sending unsolicited emails from our servers or using email addresses that are maintained by us is STRICTLY prohibited and will qualify your Account for immediate deactivation with no refund. MUV would be the sole arbiter as to what constitutes a violation of this Clause.

9.2 You agree and understand that we have set a limit of 500 outgoing emails per hour to avoid any sort of email spamming from our servers. Customers cannot send more than the specified number of emails in an hour irrespective of the size of their mailing lists.

10. Management

MUV Limited hold no responsibility for managing or maintaining the content on client websites. This includes text, images and / or updates to website software. Any requests made in this regard will only be actioned on a paid basis.

11. Backups

11.1 MUV will use reasonable efforts to protect and backup data for clients on a regular basis, however, MUV does not guarantee the existence, accuracy, or regularity of its backup services and, therefore, you are solely responsible for making back-up files in connection with your use of the Services.

11.2 You agree and understand that any back-up which MUV may carry out will not include any media files. These include (but are not limited to) mp3, mpeg, wmv or any other video/audio files.

12. Billing

12.1 If paying by a cheque, please allow 5 working days for the cheque to clear with us. If paying via BACS bank transfer, please ensure you notify us via email when payment is made.

12.2 Invoices are generated 30 or 14 days before the official due date, depending on your account level. Payment must be made by the due date to avoid the suspension of your account. If no payment is received, your account will be suspended 5 days after the official due date. If no attempt is made within the next 10 days to pay due invoice(s), we reserve the right to permanently terminate your account and format all data held. In total 15 days from the official due date will pass before we permanently terminate your account.

12.3 For renewable services (e.g. website hosting and SSL certificates), invoices will be sent at the time of renewal. If service is no longer required, we will require notification within 5 working days, as these services have third party costs payable by us.

13. Security and Viruses

13.1 You are responsible for any misuse of your Account and you must take steps to ensure that others do not gain unauthorized access to your Account. You may not use your Account to breach the security of another account or attempt to gain unauthorised access to another network or server.

13.2 Your password provides access to your Account. It is your responsibility to keep your password secure.

13.3 Sharing your password and account access with unauthorized users is strictly prohibited. You must take care and prevent others from using your Account since you will be responsible for the consequences.

13.4 Attempting to obtain another user’s account password is strictly prohibited, and will result in termination of service.

13.5 You must adopt adequate security measures to prevent or minimize unauthorised use of your Account.

13.6 You may not attempt to circumvent user authentication or security of any host, network or account. This includes, but is not limited to, accessing data not intended for you, logging into or making use of a server or account you are not expressly authorised to access, or probing the security of other networks. Use or distribution of tools designed for compromising security is prohibited. Examples of these tools include, but are not limited to, password guessing programs, cracking tools or network probing tools.

13.7 You may not attempt to interfere with service to any user, host or network or carry out DOS attacks. This includes, but is not limited to, “flooding” of networks, deliberate attempts to overload a service, and attempts to “crash” a host.

13.8 You agree and understand that users who violate systems or network security may incur criminal or civil liability. MUV will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations.

13.9 You agree to complete your own tests for computer viruses in accordance with best computing practice prior to each and every operational use of the services

14. Control Panel Support

14.1 Should you require access to your server, we provide FTP access. Databases can also be accessed on request, although we may ask you to sign a confirmation letter.

15. Cancellations & Refunds

15.1 MUV reserves the right to suspend OR terminate services on receipt of abuse complaints.

15.2 An unconditional 30 day money back guarantee is provided on managed shared hosting, reseller hosting and VPS solutions. Domain registration fees & dedicated server packages do not come under the purview of this guarantee. Refund requests after 30 days will be refunded on a prorated basis of any unused time.

15.3 Only first-time accounts are eligible for a refund. If you’ve had an account with us before, cancelled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.

15.4 There will be no refund for new domain registrations, ID Protect, WHM/CPanel, Plesk VPS & Dedicated Server License, Virtuozzo, SSL Certificates and Site Builder as these are purchased from External Vendors & MUV does not get any refund in case of cancellation of licenses. Where these services are to be cancelled we request that a cancellation request is made via email immediately upon generation of your invoice.

15.5 Any service interruptions or downtime due to scheduled maintenance by MUV or our network providers will not count towards the uptime guarantee. MUV is not liable in any way for failure of third party services.

16. Money Back Guarantee

16.1 Dedicated servers & domain registrations are not subject to 30 day money back guarantee, or distance selling regulations. MUV reserves the right to decide whether or not to issue pro-rated refunds under such circumstances.

17. Modification of Terms of Service

MUV reserves the right to modify or change these terms of service at all times. All customers are bound by the latest terms of service published on this website.

18. Termination

8.1 We reserve the right to refuse, terminate, or suspend your access to the Services for any reason at our sole discretion upon giving 14 days written notice to you.

18.2 We may suspend your Account immediately upon breach by you of any of the terms and conditions herein, including, without limitation, late or non-payment of monies due.

18.3 We reserve the right to terminate any account where the account holder advises that they have or are about to initiate legal proceedings against MUV. Notice will be given advising the scheduled termination date, allowing clients to move to a new provider and take any backups. The previous months refund will also be refunded upon termination.

19.Effect of Termination

On termination or expiry of your Account for whatever reason you shall pay immediately all sums outstanding pending on your Account to MUV within 14 working days.

20.Limitation of liability

20.1 MUV disclaims all liabilities in connection with the following:

  • (a) Loss of material uploaded;
  • (b) Incompatibility of the Services with any of the Customer’s equipment, software or telecommunications links;
  • (c) Technical problems including errors or interruptions of the Services;
  • (d) Unsuitability, unreliability or inaccuracy of the Services;
  • (e) Computer viruses of any kind obtained by the Customer in the course of using the Services;
  • (f) Any security breaches whatsoever affecting the Customer’s Account.

20.2 In no event shall MUV be liable either in contract, tort (including negligence) or otherwise for indirect, incidental or consequential damages, including without limitation, loss of income, data, use or information.

20.3 Nothing in this Clause 20 excludes each party’s liability with respect to death and personal injury resulting from the negligence of that party, its employees, agents or subcontractors or for fraudulent misrepresentation or under the tort of deceit.

20.4 Subject to Clause 20.3, our liability to you in contract, tort, negligence or otherwise arising out of or in connection with the Services shall for any one incident or series of related incidents be limited to the annual fees paid by you to us in the year in which the liability first arose. No liability whatsoever will be accepted by us unless and until you have provided documentary evidence to our satisfaction proving that loss has occurred.

20.5 We exclude all liability of any kind in respect of any material on the internet posted by the Customer by means of the Services and we are not responsible in any way for any goods (including software) or services provided by third parties advertised, sold or otherwise made available by means of the Services or on the internet, the accuracy, completeness or suitability for any purpose of any website content and the acts or omissions of other providers of telecommunications or internet services (including domain name registration authorities) or for faults in or failures of their equipment.

20.6 MUV will not be liable for failure or delay in performing its obligations if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labour disturbance, interruption of or delay in transportation, unavailability of, interruption or delay in telecommunications or third party services (including DNS propagation), failure of third party software or hardware or inability to obtain raw materials, supplies or power used in or equipment needed for provision of the Services.

21. Indemnity

The Customer agrees that it shall defend, indemnify, save and hold MUV harmless from any and all demands, liabilities, losses, costs and claims, including reasonable legal fees asserted against MUV, its agents, its customers, officers and employees, that may arise or result from any acts or omissions of the Customer, its agents, employees or assigns in connection with their use of the Services.

22. Law

22.1 This Agreement will be governed by and construed and interpreted in accordance with the law of England and Wales and the parties submit to the exclusive jurisdiction of the English Courts.

22.2 The Customer and MUV both agree that a court may strike out or override any part of these terms and conditions if it considers them to be illegal, unenforceable or unfair and in such cases enforce only the terms and conditions as if the offending clause or clauses had never been contained in them.

Web Build Terms


MUV is a trading name of Make Us Visible Limited. The terms and conditions below outline the MUV terms & conditions in relation to the design and development of your website. It is important that you read, and understand these terms and conditions. By making payment to us, you accept you have understood these terms and conditions in full, and agree to them.

Payment Terms

Payment terms are 50% before work begins, and 50% upon completion of the project, but prior to the website being made live. Depending on the size of project, we may on some occasions agree alternative payment terms. This arrangement will be specified on your initial invoice issued by us.

Payment is by Bank Transfer (BACS).

Completed Work

In accepting a website to be made live, you are agreeing that the work is 100% completed to your satisfaction. After the website is made live, any additional work will be done on a paid hourly basis.

Timescales & Drafts

During the design of your website, we will provide you with drafts and seek your feedback for approval. We require this approval in order to code the drafts into website code. Once drafts are approved your website will be coded like the design. If changes are requested to any design after they have been approved, you as the client understand that changes will be made on a chargeable basis.

Whilst we do our utmost to provide drafts in a timely fashion, we also require that you provide feedback within a fair timescale. We request that feedback is provided to us within 2 business days where possible. If feedback is not provided for a draft within 10 days, we reserve the right to mark the draft as approved and proceed to code it. Upon completion of the project, the website is deemed to be completed and approved, unless you the client informs us otherwise via email within 10 days of receiving a link to the development site.

It is understood that any requested features included in the design must be within the scope of the initial quote. We cannot for example code additional functionality which was not included in our initial proposal.

Content – Functionality, Text & Images

During the design of your website, we may require text or images from you, or to clarify functionality. We will always try to obtain this information from you before the site is completed. We request that the required information is provided to us within 2 business days. If the information is not provided within 10 days, we will proceed based on our own understand of the project, and any deviations will be chargeable. We will provide training at the end of the project ensuring that any dummy content can be replaced by the client.


Should you decide to cancel the project at any point before completion, you shall still remain liable for 100% of the quoted price. In certain circumstances MUV Limited may consider alternative arrangements if the website is less than 50% completed.

Compliance & Copyright

We design and code all our sites to our client’s specification. It is your responsibility to ensure that your website conforms to any legal regulations, either by law or specific to governing bodies in your industry. You should have permission to publish any documents or images provided to us during the design of your site, and should be aware that failure to comply with copyright laws can lead to prosecutions and fines.

We will ensure that any images we source during the design of your site are licensed to use on your website.


Our projects are deemed completed when all designs have been approved, the website has been coded, and all content (functionality, text and images) have been put in place. Where items have not been approved by the client in a fair time (see timescale & drafts), or content has not been provided in a fair time (see content – text & images), we will still consider the projected completed, and require the final balance payment.

Limitations Of Liability

Neither party shall be liable to the other, in relation to loss of business, either directly or indirectly, arising as a result of our work. Any special considerations to be given in this regard should be clearly outlined at the start of the project, and clear targets agreed upon at the start of the project. A copy of our terms of hosting can be found here.

Privacy Policy


MUV is a trading name of Make Us Visible Limited. MUV ​(“us”, “we”, or “our”) operates ​(the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of September 2015 ​and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Our privacy policy may change from time to time, and we would advise all users to monitor this page for those changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us